At anycolourcar.com we believe that if a customer wishes to register a concern or make a complaint they should find it easy to do so. Our policy is to welcome complaints and look upon them as an opportunity to provide better customer service in the future. Our policy is to ensure that complaints are dealt with quickly, professionally and consistently and that all comments made by customers are taken seriously and acted upon.
If you have any concerns regarding your vehicle or the service you have received these should be raised with us using email, message or in writing. We will take full details of the issue and arrange for the vehicle to be inspected at the earliest opportunity. Once the vehicle has been inspected we will then agree the most appropriate next steps with you.
If you are not happy with the agreed next steps or wish to raise a complaint regarding the service you have received, this will need to be raised with our Company Secretary. Complaints can be made by telephone, email or in writing, contact details can be found below:
In order to help us to assist you in the best way possible please could you have the following information at hand when contacting us to raise a complaint:
What happens next
A selection of our cars
Have you ever thought how great it would be to deal with a company who don’t charge admin fees, give you honest advice, pay before they take the car and most importantly, don’t try and knock money off for acceptable wear and tear? Well, it exists. We have cut out the auction middlemen and because of that we can give you more for your car or van and a great service.Get a quote
Want to keep up to date with all things car and anycolourcar.com related? Take a look at our articles. We have information about car care, the automotive industry and behind the scenes of our business. It's a great way to feel in control of your car ownership journey.Read articles
We are a family run business and our founder, Jonathan, has 30 years' experience in the motor trade. Have a read about what we do and why we do it, but rest assured we are extremely family orientated, we want a great reputation and a network of loyal, happy customers.Meet our team